Next Auction starts Friday 30th April. Bottle Deadline: 12 April (EU) / 19 April (UK) Click for more info about Brexit. Click to read our COVID-19 Info Page.

Frequently Asked Questions

Individual sellers deliver bottles that they wish to sell at auction to our office in Perth. Once they have been authenticated by our highly-experienced team, photographs are taken and the bottles are listed on the website in the next available auction. Whisky Auctioneer hosts whisky auctions on a frequent basis, during which registered users across the globe can bid on bottles online. The highest bidder at the close of the auction is then notified by email and asked for payment within 3 days. The seller receives payment within 21 working days of the end of the auction.

The value of a bottle of whisky is constantly fluctuating according to supply and demand. Whisky Auctioneer can provide a valuation according to the latest market trends. If you would like a free, no-obligation valuation, please visit our Free Auction Estimate page.

We make selling your whisky with us as easy and hassle free as possible. All the information you need can be found in our Step-by-Step Guide to Selling Whisky at Auction.

All of the information that you need about the fees involved for selling can be found on our dedicated Seller's Fees and Payment Terms page.

We make it extremely easy for you to get your bottles to us - whether you want to ship them, drop off, use our in-person pick-up service or arrange a courier.  

You can find all the steps, information and contact details on our How To Get Your Bottles To Us Help Section.

The end date of the current auction will always be clearly displayed on the notification bar at the top of the website. Our auctions will end anytime from 7pm (UK Local Time).

Please note to those new to our auctions: The auction will NOT finish immediately at 7pm. The closing process simply begins at 7pm (UK Local Time). Our auctions don't close at a specific time - instead, the auction closes based on bidding activity.

If a bid is placed on ANY lot it will extend the auction by a further two minutes. This means that the entire auction will end when there has been no bidding activity placed within the last two minutes after 7pm. The auction will usually take several hours to finish after 7pm (UK Local Time) has passed.

You can submit as many bottles as you like!

Sellers are paid within 21 business days from the end of an auction, however, payment is only completed if the buyer has paid us.

Payment is made by direct bank transfer and can take a few days to show in your account.

Any banking charges or exchange rates are paid for by the seller.

If your item fails to meet a reserve price, we still require the listing fee and reserve fee be paid.

We will then offer you a chance to re-list the item (subject to fees) or discuss returning the bottle to you (subject to delivery charge).

Yes. We can ship to many places, including North America. For a full list of countries we can ship to please see our International Shipping page, where you can also find information on shipping costs per country and any restrictions.

Most courier companies fail to cover alcohol or glass on their insurance policies. We can offer Loss & Breakage Assurance (foremerly Risk Free Shipping) for your items at a cost of 3% of the total hammer price and commission.  

If you would like to add Loss & Breakage Assurance to your order this is selected at the checkout stage.

We have many years experience in shipping whisky globally and work hard to reduce any risk of damage to items bought in our auctions. 

Yes. Please see our Help page on options following checkout, that includes information on how to collect your bottles in person.  Please note, you MUST book an appointment in order to collect your bottles in person, and is subject to our offices being open to the public.

*COVID-19 NOTE: If your area has travel restrictions or lockdown measures in place or you are required to self-isolate, please do NOT book an appointment to visit our premises.

If you are successful at auction, once payment is received by Whisky Auctioneer then your whisky will be dispatched within 7 working days.

Please visit our updated International Shipping page for more information.

VAT is applicable to all fees and surcharges.

Delivery charges are inclusive of VAT, where applicable.

VAT may be applicable to the hammer price of the whisky, please find more information here.

We are open between the following hours:

  • Monday 10:00 - 17:00
  • Tuesday 10:00 - 17:00
  • Wednesday 10:00 - 17:00
  • Thursday 10:00 - 17:00
  • Friday 10:00 - 17:00
  • Saturday 10:00 - 17:00
  • Sunday 10:00 - 17:00

PLEASE NOTE: Due to COVID-19 safety restrictions and policies, our offices are currently closed to the public so there is no opportunity to pick-up or drop-off bottles at this time.

When browsing the bidding history on a specific lot,  the list of recent bidders is shown as 'anonymised bidders' with the exception of any bids placed through your account - which would appear as your username.

When logged in to your account your bids are shown with your username, however, other users are not able to see this and you will appear as an 'anonymised bidder'.

User information/identity will never be revealed in the bidding process. We take user data and information protection very seriously at Whisky Auctioneer.  Further GDPR info here

You can find out more about lot location and what it means for you dependent on where you are looking to have your order shipped by reading our Guide to Lot Icons.

If you are a buyer read our guide to lot icons to understand more about the information they provide and how it relates to you dependent on your location.

If you are a seller you can find out more about what these icons mean for you here.

If you are based in the EU you can send your bottles to us at our EU office for sale in our March 2021 auction onwards. Please submit a form with your bottle details here and we will be in touch.

It is the customer’s responsibility to pay any local taxes and duties applicable when a bottle enters their country. Please make yourself aware of what these charges will be before placing a bid. Find out more about lot location and what this means for you in our Buyer’s Guide to Lot Icons page.

Information on how to understand where a bottle is being sold from can be found on our Buyer’s Guide to Lot Icons page

​In order to bid above £5,000 we require an identity check.  This is to ensure the legitimacy of users so that bids are valid and fair.  Once you submit the below, our Customer Service team will review the documentation and you will then be alerted whether you have been approved or not.  Once approved, you will be able to bid over £5,000 on any lot across the auction.  Please note, that should circumstances arise as per our terms and conditions, we reserve the ability to revoke approval, or, alternatively, approve after further review should an individual not be approved.

If you are a Private Individual please provide 2 forms of ID:

Your passport or other government-issued photo ID; and
Proof of your residential address (for example a Bank Statement or Utility Bill dated within the last 3 months but clearly showing your name and address).

If you are an Organisation please provide 2 documents:

Organisations incorporation;
Registered office and business address;
Director details;
Shareholders and any ultimate beneficial owners and;
Passport or other government-issued ID of individuals with access to the account who may bid

You can upload these documents as either a scanned image or a photograph. This can be done at any time, either prior the auction to ensure that you are ready to place your bids or during a live auction if you decide you wish to increase your maximum bid. 

To upload your identity documents and verify your account to place bids over £5,000 you can do so here.

Due to the governing laws for licensing in Scotland, there is a minimum price for alcohol units. As a result we have introduced a minimum bid price for each item, £15 will be the starting bid for most bottles of whisky, but this will be calculated on a lot by lot basis.   

All of the information that you need about the fees involved for buying can be found on our dedicated Buyer's Fees and Payment Terms page.

Yes, please see our Help page on storage and any applicable charges.

You can collect your stored orders by booking an appointment if available, but please note this is subject to our offices being open to the public. If you intend to have the items shipped then please complete our Ship Stored Orders form.

Due to various reasons we don't accept the following items:

  • Any Bell's decanters
  • Cream liqueurs
  • Home-made merchandise
  • Glassware that is not part of a giftset
  • Items which could contain risk to our customers, for example liqueur chocolates
  • Bottles from Copper Monument that are still available for sale 
  • All unofficial miniature re-bottlings, with the exception of Perfect Measure and Drinks by the Dram.

Whisky Auctioneer reserves the right to accept or reject any bottles at their own discretion.

 

Once your maximum bid is placed, our system automatically increases the bid level of the Lot incrementally (based on the table below) until it reaches your maximum bid. 

The bid increments vary based on the current bid.  Please see the table below.

Lower Price    Increment
£0.01 - £0.99   £0.25
£1.00 - £4.99   £1.00
£5.00 - £24.99£2.00
£25.00 - £99.99   £5.00
£100.00 - £499.99   £10.00
£500.00 - £999.99   £25.00
£1,000.00 - £1,999.99   £50.00
£2,000.00 - £4,999.99 £100.00
£5,000.00 - £9,999.99£200.00
£10,000.00 - £19,999.99£500.00
£20,000.00 - £49,999.99£1000.00
£50,000.00 - £99,999.99£2,000.00
£100,000.00 - £249,999.99£5,000.00
£250,000.00 - £499,999.99£10,000.00
£500,000.00 - £999,999.99£25,000.00
£1,000,000.00 - No Limit£50,000.00

Contact Us

UK Address:
Whisky Auctioneer Ltd,
West Building, Ruthvenfield Grove,
Inveralmond Industrial Estate,
Perth, United Kingdom, PH1 3FN

German Address:
Zechenring 6B, 41836, Ratheim,
Germany

Tel: +44 (0)1738 245576

Email: info@whiskyauctioneer.com

Opening Times: Mon-Sat 10am-5pm