Buyer's Fees and Payment Terms

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Buyers fees and payment terms at Whisky Auctioneer

Whisky Auctioneer is dedicated to ensuring our customers have trust and confidence in our services. We are transparent about all fees and charges at every step of the bidding and checkout process. You can find all buyer fees and payment terms detailed below.  

Please note: all fees are quoted ex VAT.  


Registration fee 

Our one-off registration fee provides lifetime access to buy and sell in all of our actions. It is required to help us authenticate our customers and mitigate against illegitimate bidding.  


Buying Commission 

12.5% of final hammer price 
Buyers commission is added to your invoice during the checkout process, against all lots won.  


Conditional fees 

Non-UK or EEA Credit Card Surcharge (3% of the order subtotal) 

This charge will be added to all credit card payments for buyers outwith the UK or European Economic Area (EEA).  


Local Taxation/Custom Charges  

Please be aware that local taxation, customs charges or additional shipping costs may apply. Read more about this in our Shipping information. 


Loss and breakage assurance (LBA) 

3% of the Hammer Price 

This optional cover will provide reimbursement for breakage or loss during transit. Full details and exclusions can be found on our Shipping page. 

Please note that VAT may be applicable on charges, including additional charges such as, but not limited to; Registration fees, Listing fees and Reserve Fees. 


Payment methods 

We accept all major debit and credit cards, including Visa, Mastercard and American Express. Payment can also be made via bank transfer. 


Payment terms 

Payment for lots won must be made within 72 hours of the auction closing. A compulsory late payment charge of 3% of the outstanding balance will be applicable to any payments made after 72 hours.  


Why do bids start at £15 and not £0?

Due to the governing laws for licensing in Scotland, there is a minimum price for alcohol units. As a result we have introduced a minimum bid price for each item, £15 will be the starting bid for most bottles of whisky, but this will be calculated on a lot by lot basis.  

How long does it take to receive my winning lot(s)?

If you are successful at auction, once payment is received by Whisky Auctioneer then your whisky will be dispatched within 10 working days.

If after 10 days you still haven't received shipping/tracking details for all your orders to be shipped, please contact our Client Services Team who will be happy to help.


Please note: If you have won lots based in both the UK and EU, then these will be shipped separately. Please visit our shipping page for more information.