Buyer's Fees and Payment Terms
Whisky Auctioneer is passionate about and recognises the importance of ensuring that our customers have confidence and trust in our services. As such, we are committed to providing information on our fees clearly and accurately to help customers make informed decisions on buying in our auctions.
BUYERS' FEES WITH WHISKY AUCTIONEER
We charge £5 (ex VAT) to register on our site. This gives you lifetime access to our regular monthly and exclusive auctions. The registration cost is non-refundable and is used to authenticate users and mitigate against illegitimate bidding.
Buying Commission: 10% of the final hammer price
Please note that VAT may be applicable on charges, including additional charges such as, but not limited to; Registration fees, Listing fees and Reserve Fees. UK 20% VAT is used for UK Lots and NL 21% VAT is used for EU Lots. Please see more information here.
Excise charge for EU clients on EU Lots: An excise charge will be applied to EU auction orders (per bottle) for all clients based within the EU in compliance with EU Directive 2020/262. This charge reflects the costs managed on your behalf by Whisky Auctioneer for moving excise duty products within the EU for sale on our platform. Read our Duty and VAT Information for EU Clients for further information.
Non-UK or EEA Credit Card Surcharge: 3% on credit card payments from buyers outside of the UK or the European Economic Area (EEA)
Local taxation and custom charges: Please note that local taxation and customs charges may apply and the Buyer is responsible for both understanding and paying for any local taxation or custom charges if applicable. Please visit our shipping page for more information.
Read the Guide to Lot Icons here. This guide provides all of the information that is relevant to you dependant on whether you are a Buyer based in or outside the UK.
OPTIONAL SERVICES FEES
Loss & Breakage Assurance (LBA): This is charged at 3% of the total of the hammer price and the buying commision. For example, if the hammer price is £100 and the commission is £10, the LBA charge would be 3% of £110 = £3.30 You can find out more about Loss & Breakage Assurance here.
PAYMENT TERMS WITH WHISKY AUCTIONEER
If you wish to pay by an alternative method please email us to discuss.
WE ARE UNABLE TO ACCEPT THE FOLLOWING PAYMENT METHODS
JCB / Diners / Maestro Cards
BUYER'S PAYMENT TERMS
Whisky Auctioneer's payment window for buyers is three days (72 hours) from close of auction. If payment for an order is not received within this 3 day window, a late payment charge of 3% of the total balance outstanding will be added to the order.
Late Payment Fee: 3% of the total order balance outstanding 72 hours (3 days) following close of auction.
Why do bids start at £15 and not £0?
Due to the governing laws for licensing in Scotland, there is a minimum price for alcohol units. As a result we have introduced a minimum bid price for each item, £15 will be the starting bid for most bottles of whisky, but this will be calculated on a lot by lot basis.
How long does it take to receive my winning lot(s)?
If you are successful at auction, once payment is received by Whisky Auctioneer then your whisky will be dispatched within 10 working days.
If after 10 days you still haven't received shipping/tracking details for all your orders to be shipped, please contact our Client Services Team who will be happy to help.
Please note: If you have won lots based in both the UK and EU, then these will be shipped separately. Please visit our shipping page for more information.